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Refund Policy

Refund Policy

 

At Vasary.net, we understand that there may be occasions where you need to request a refund for a product or service you have purchased from us. While our primary offerings involve digital photo restoration services, we are committed to providing a fair refund policy to ensure your satisfaction.

Refund Eligibility: You may be eligible for a refund within 14 days of your original purchase date under the following circumstances:

  1. If the service you received does not meet the description or specifications outlined on our website.
  2. If there are errors or technical issues that prevent the restoration service from being completed as advertised.
  3. If the service purchased is incompatible with your specific requirements and cannot be utilized as intended.

Contacting Us: If you encounter any issues or are dissatisfied with your purchase, please reach out to our customer support team through our support center or by emailing us directly at support@vasary.net. We are dedicated to resolving any concerns you may have and assisting you in finding a suitable solution.

Refund Process: To facilitate the refund process, we kindly request that you provide proof of purchase, such as an email receipt, order number, or payment confirmation. This information will help us identify the relevant service(s) and streamline the refund process.

Reason for Refund: When submitting your refund request, please include the reason for your request. Your feedback is invaluable to us as it helps us improve our services. If the issue you are experiencing can be resolved with assistance from our support team, we will make every effort to help you overcome any challenges and achieve the desired restoration results.

Support and Assistance: Our dedicated support team is available to address any concerns or questions you may have regarding our services. We encourage you to reach out to us if you encounter any issues, as we are committed to providing exceptional customer support and ensuring your satisfaction.

Thank you for choosing Vasary.net. We value your trust and look forward to delivering the highest quality services to meet your photo restoration needs.